Structsales General Terms

Version 1.0, published 8 October 2026. Structsales AB, company registration number 559130-1667.

1. Application

1.1 These General Terms apply when an agreement with Structsales AB ("Structsales"), such as an accepted Structsales quote ("the Agreement"), refers to them. The version stated in the Agreement applies.

1.2 If the Agreement and these General Terms conflict, the Agreement prevails. The client's ("the Client") purchase orders or general terms do not apply.

2. The services

2.1 Structsales performs the services professionally. Structsales does not guarantee any business result, such as revenue, leads or conversion rates.

3. Payment

3.1 If an invoice is unpaid thirty (30) days after the due date and after a written reminder, Structsales may pause the services until payment is made.

4. Intellectual property

4.1 The Client owns what Structsales builds specifically for the Client in its systems, once paid for.

4.2 Structsales keeps all rights to its methods, templates, generic workflows, tools and know-how, and may reuse them. Where they are part of what is built for the Client, the Client may use them in its own business without time limit or extra fee.

5. Limitation of liability

5.1 Structsales' total liability under the Agreement is limited to the fees paid by the Client during the twelve (12) months before the event giving rise to the claim.

5.2 Structsales is not liable for indirect loss, such as loss of profit, revenue or data, or third-party claims.

5.3 The limitations do not apply to loss caused intentionally or by gross negligence.

5.4 A claim must be made in writing within six (6) months after the Client noticed or should have noticed the grounds for it.

6. Personal data

6.1 When Structsales processes personal data on behalf of the Client, the Data Processing Agreement in Appendix 1 applies.

7. Governing law and disputes

7.1 The Agreement is governed by Swedish law. Disputes are settled by Swedish general courts, with Stockholm District Court (Stockholms tingsrätt) as the first instance.

Appendix 1: Data Processing Agreement

1. Roles and scope

1.1 The Client is the controller and Structsales the processor under Regulation (EU) 2016/679 ("GDPR").

1.2 Structsales processes personal data in the Client's CRM and marketing systems (primarily HubSpot) during the term of the Agreement, only to implement, configure, administer and optimise those systems.

1.3 The data are the contact, activity and communication data the Client stores in those systems, about the Client's customers, prospects, partners, suppliers, employees and other contacts.

2. Structsales' obligations

2.1 Structsales processes the personal data only on the Client's documented instructions (the Agreement, this DPA and written instructions).

2.2 Persons processing the data for Structsales are bound by confidentiality.

2.3 Structsales takes appropriate security measures under Article 32 GDPR and works in the Client's own systems without copying data elsewhere unless needed for the services.

2.4 Structsales informs the Client without undue delay after becoming aware of a personal data breach affecting the Client's data.

2.5 Structsales assists the Client, as far as reasonable, with data subject requests and with the Client's obligations under Articles 32 to 36 GDPR. Assistance beyond the services is invoiced.

2.6 Structsales makes available the information needed to show compliance with Article 28 GDPR and allows audits by the Client or its auditor, at most once a year, with thirty (30) days' notice and at the Client's cost.

2.7 When the services end, Structsales deletes any copies of the Client's personal data held outside the Client's systems, unless the law requires storage.

3. Sub-processors

3.1 The Client authorises Structsales to use sub-processors. Structsales gives the current list on request and informs the Client of changes, and the Client may object. Structsales binds each sub-processor by written agreement to the same obligations and remains responsible for it.

3.2 Personal data are transferred outside the EU/EEA only with a valid transfer mechanism under Chapter V GDPR.

4. Liability

4.1 Section 5 of the General Terms applies to this DPA.