HubSpot Service Hub

HubSpot Service Hub centralizes customer service with tools for support cases, FAQ and customer portal. Create customer surveys and NPS surveys. Seamless experience between departments via HubSpot's platform.

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Synchronizing sales and customer success

Automate the handover and onboarding processes between the sales team and the customer success team. Ensure that customer success flags when there is an opportunity to upsell on existing customers. Service Hub can help you with all this!

Support cases & help desk

Manage support tickets and automate customer success workflows. Get a holistic view of everything from sales, marketing and customer success.

Customer surveys

Send customer survey after closed support cases. Send customer surveys and NPS surveys (customizable) to measure customer satisfaction.

Customer portal

Create logged-in mode and let your customers keep track of their ongoing cases. Save time for your customer success team!

Omni channel

Receive customer requests from forms, record phone calls, chat and have email dialog directly in HubSpot. Get a complete picture of the customer's cases.

Live chat and chatbot

Receive support tickets and link to FAQ via HubSpot chatbot and live chat.

Frequently asked questions

You ask, we answer

What does the Service Hub cost?

The Service Hub costs 90 EUR/month/user for professional license and 150 EUR/month/user for enterprise.

Is ChatGPT built into the chat?

How does the Service Hub relate to the Marketing & Sales Hub?

Do you want to scale up with the help of us and the HubSpot platform?