
HubSpot Service Hub
HubSpot Service Hub centralizes customer service with tools for support cases, FAQ and customer portal. Create customer surveys and NPS surveys. Seamless experience between departments via HubSpot's platform.
Synchronizing sales and customer success
Automate the handover and onboarding processes between the sales team and the customer success team. Ensure that customer success flags when there is an opportunity to upsell on existing customers. Service Hub can help you with all this!
Support cases & help desk
Manage support tickets and automate customer success workflows. Get a holistic view of everything from sales, marketing and customer success.
Customer surveys
Send customer survey after closed support cases. Send customer surveys and NPS surveys (customizable) to measure customer satisfaction.
Customer portal
Create logged-in mode and let your customers keep track of their ongoing cases. Save time for your customer success team!
Omni channel
Receive customer requests from forms, record phone calls, chat and have email dialog directly in HubSpot. Get a complete picture of the customer's cases.
Live chat and chatbot
Receive support tickets and link to FAQ via HubSpot chatbot and live chat.
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Frequently asked questions
You ask, we answer
What does the Service Hub cost?
The Service Hub costs 90 EUR/month/user for professional license and 150 EUR/month/user for enterprise.
Is ChatGPT built into the chat?
There is an AI-based chatbot that is in BETA right now.
How does the Service Hub relate to the Marketing & Sales Hub?
All hubs are connected and use the same database. Therefore, you can go into a contact or company and see all ongoing deals, customer cases, site visits, etc. Get a holistic understanding of the customer and let all teams have a clear view of the customers.
Do you want to scale up with the help of us and the HubSpot platform?
